Orders must be received strictly in writing, by fax and / or email. For some items it is necessary to fill out the appropriate order form to be attached to the order. The sale price, the conditions of surrender and payment of which will be invoiced the goods are shown in the order confirmation.
2. TERMS OF DELIVERY
Unless force majeure (holiday periods, strikes, delays from our suppliers, special fabrications, orders with exceptional volumes, etc.) orders are processed within 30 (thirty) days from the order confirmation. In case of temporary unavailability of one or more items, we reserve the right to divide the fulfillment of the commission.
3. PRICES AND OFFERS
Prices are excluding VAT Marano Vicentino (VI). We reserve the right to change prices without prior notice to the customer.
The goods are always shipped EX WORKS – Marano Vicentino (VI) (Franco Fabbrica), always at the purchaser’s risk. Unless otherwise specified by the buyer, we reserve the right to choose the most suitable delivery system. We are not liable for the fate of the consignment, the goods had been lost, the damage due to transportation or delivery delays. The goods must be checked upon receipt. The buyer is obliged to accept the goods, prior written reserve of DDT. Any claims or actions in general should be promoted by the buyer in writing within 8 (eight) days of receipt of goods.
Any packaging costs will be invoiced at cost.
The type of payment is that you assign to your customer. We reserve the right at all times to request advance payment. Invoices not paid before the deadline will be burdened by interest for late payment to the extent of the Interest Rate Law in force.
7. REFUNDS AND REPAIRS
Request for return or repair, even for goods under warranty, should be carried out strictly in writing by the purchaser; follow authorization by fax or email issued by our offices. The warehouse will reject any incoming devoid of such authorization. The transport costs are borne by the buyer, even if the goods under warranty. To repair estimates not accepted by the buyer, will be invoiced expenses for opening practice amounted to € 15,00.
Vaimas Srl takes sole responsibility for any damage caused by product defects, have no liability for damages resulting from:
- Misuse of the product/aid;
- Using installation materials, spare parts or accessories not directly supplied and / or approved by the parent producer;
- Changes of any kind carried out on the product by the purchaser or a representative;
- Installation, commissioning, not conform adjustments work to those indicated by the user manual.
The shown photos are representative and are therefore not to be considered as an example of the standard configuration. GENERAL CONTIONS OF WARRANTY
The products sold by Vaimas Srl are guaranteed against manufacturing defects or for the quality of the material used for a period of 24 months (twenty-four) as of the date of invoice.
The warranty is expressly limited to the free repair or replacement of defective parts from Vaimas Srl.
THE WARRANTY DOES NOT COVER:
- the defect or defects that have a direct or indirect consequence of accidents, falls, bumps, improper use, etc.
- vice or defect caused by the fact that the buyer has not performed or did perform maintenance promptly and correctly as specified in the user manual;
- the defect or defects that have a direct or indirect result of disassembly, repair or modification by unauthorized personnel or with non-original components;
- the cases in which the invoice is not presented to justify the purchase;
- routine maintenance, adjustments and periodic checks;
- the replacement of parts subject to normal wear (special consumption – see below) due to wear of the product;
- all expenses not provided for in this Contractual Warranty, in particular costs incurred non-use.
SOME PRODUCT PARTS NOT COVERED BY WARRANTY
List, purely indicative, of some product parts of consumption:
- tires, inner tubes and wheel rings filled;
- wheels in one body;
- batteries – Warranty 6 months (six);
- upholstered parts in general, coatings of pillows;
- mattresses and coatings;
- tele seat and back;
- handles, knobs and pedals;
- straps stops heels and calf rests;
- fuses and bulbs;
- “charcoal” of the electric motors;
- pads and brake blocks;
In case of request for quote for repairs and / or replacements for the period subsequent to the warranty or out of warranty, for the same you will be charged € 15.00 (excluding VAT). This amount will not be billed where the applicant is to perform the repair.
For any legal dispute, the competent Court of Vicenza.